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Salesforce Nonprofit-Cloud-Consultant certification exam is a computer-based exam that consists of 60 multiple-choice questions. Nonprofit-Cloud-Consultant exam is timed, and one has 105 minutes to complete it. The passing score for the exam is 68%, and one can retake the exam after a period of 15 days. Nonprofit-Cloud-Consultant Exam Fee is $200, and one can take the exam at a testing center or online.

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Salesforce Certified Nonprofit Cloud Consultant Exam Sample Questions (Q85-Q90):

NEW QUESTION # 85
A nonprofit fundraiser notices that some of the NPSP calculated donation summary fields on the Contact and Account records are displaying incorrect values when compared to the donations recorded for each donor.
What are three items the consultant should review to troubleshoot the issue? (Choose 3)

Answer: B,C,E

Explanation:
When donor totals (e.g., "Total Gifts This Year") are incorrect, the consultant must investigate the l30ogic that aggregates those numbers. In NPSP, this involves a combination of configuration settings and system health tools.
Three Critical Areas to Troubleshoot:
* Customizable Rollups (B): This is the engine that calculates the totals. The consultant should check if the Filter Groups are correctly defined. For example, if a rollup is set to only count "Individual" gifts but the missing gifts are marked as "Major Gifts," the filter logic is the culprit.
* Opportunity Stages (C): NPSP rollups only include donations that are in a "Closed/Won" state. If the organization created a custom stage (e.g., "Received - Awaiting Acknowledgment") but didn't mark that stage as "Won" in the Stage picklist settings, those gifts will be ignored by the rollup engine.
* NPSP Health Check (D): This is the first place a consultant should look for system-wide issues. The Health Check will identify if the nightly rollup batch job is failing, if there are orphaned records, or if there are "Data Integrity" issues (like an Opportunity without an Account) that prevent the rollups from processing successfully.
Why other options are incorrect:
* Salesforce Optimizer (Option A): This is a general org health tool (checking limits, unused fields, etc.) and does not have the nonprofit-specific logic needed to troubleshoot NPSP rollups.
* Campaign Hierarchy (Option E): While hierarchies help with campaign reporting, they do not impact the "hard credit" rollups on Account and Contact records.


NEW QUESTION # 86
A nonprofit wants its staff to spend most of their time in Salesforce. but the staff needs access to several other applications as well. The nonprofit wants a solution that allows staff to use other applications without leaving Salesforce.
How should the consultant integrate these applications?

Answer: C

Explanation:
To allow staff to use other applications without leaving Salesforce, implementing Salesforce Canvas is the recommended solution:
Salesforce Canvas:
Salesforce Canvas allows you to embed external applications directly within Salesforce


NEW QUESTION # 87
A nonprofit wants to send monthly project updates to donors who have given 10 or more times. The nonprofit wants to add new donors who meet this criteria to the newsletter campaign.
How should a consultant ensure the campaign stays current?

Answer: B

Explanation:
To ensure the campaign for monthly project updates to donors who have given 10 or more times stays current, the consultant should:
Create a Contact Report:
Create a report on the Contact object and include a filter to display only those contacts whose total number of gifts meets the criteria (10 or more).
This filter ensures that only the relevant donors are included in the report.
Run the Report Monthly:
Schedule or manually run the report each month to get the updated list of donors.
Use the "Add to Campaign" button to add the contacts from the report to the newsletter campaign, ensuring the campaign list stays current with donors who meet the criteria.
Reference:
Salesforce Reporting Guide
Salesforce Campaign Management Guide


NEW QUESTION # 88
A consultant is setting up several integrations for a nonprofit.
What strategy could the consultant implement to help prevent interruptions between the integration and Salesforce?

Answer: D

Explanation:
To help prevent interruptions between integrations and Salesforce, creating a user account solely for integrations is a recommended strategy. Here's why and how to set it up:
* Create a Dedicated Integration User:
* Navigate to Setup > Users > Users.
* Create a new user specifically for integration purposes.
* Assign an appropriate profile with the necessary permissions for the integrations.
* Benefits of a Dedicated Integration User:
* Isolation of Permissions: The integration user can be given only the permissions required for the integrations, enhancing security.
* Minimized Risk of Interruption: If individual user credentials are changed or users leave the organization, the integrations remain unaffected.
* Audit and Monitoring: It is easier to monitor and audit integration activities when they are tied to a dedicated user account.
* Set API Access for the Integration User:
* Ensure that the profile assigned to the integration user has API access enabled.
* Configure any necessary OAuth settings if using OAuth for authentication.
* Test the Integration:
* Use the integration user credentials to set up and test the integrations.
* Ensure that the integrations are functioning correctly and that data is being transferred as expected.
By creating a dedicated integration user, you can ensure more stable and secure integration processes between Salesforce and other systems.
Salesforce Integration Best Practices: Integration Best Practices.
Salesforce User Management Guide: User Management.
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NEW QUESTION # 89
A nonprofit organization collects data on program participants, monthly donors, and corporations that provide in-kind gifts.
Which types of Account records should be used to track these different datasets in Nonprofit Cloud?

Answer: B


NEW QUESTION # 90
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